PrivacyPolicy

1. WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our website

www.communityfoodpantry.org.au

When registering or ordering on our site, as appropriate, you may be asked to enter your: name, email address, address, mobile number, date of birth, household composition, order preferences and other information

2. WHAT DO WE USE YOUR INFORMATION FOR?

Community Food Pantry may use any of the information we collect from you in one of the following, but not limited to, ways:

To receive and process your order for food including sending confirmatory emails and texts
To personalise your experience (your information helps us to better respond to your individual and household needs).
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to respond to your service requests and support needs more effectively).
The mobile number and email address you provide for food serviceswill only be used to send you information and updates about your order or enquiry.

3. HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

All the information is hosted on a secure server located in Australia with an Australian time zone as per Australian Privacy and Data Storage requirements.

4. DO WE USE COOKIES?

Yes. (Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and retain certain information).We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future.

5. DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

Information about your orders including your name and contact details is provided to the food agencies that you have selected to manage your order and order preferences such as pickup or delivery.

6. ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website (www.communityfoodpantry.org.au) and not to information collected offline.

7. YOUR CONSENT

By using our site, you consent to our website (www.communityfoodpantry.org.au) privacy policy.

8. CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this pageand/or update the Privacy Policy modification date below.

This policy was last modified on 7/09/2021

9. CONTACTING US

If there are any questions regarding this privacy policy, you may contact us using the information below.

Bendigo Foodshare

2/43 Havilah Road, Long Gully, VIC 3550

Phone No. 03 5444 3409

Email manager@bendigofoodsahre.org.au

Community Food Pantry Online Privacy Policy